This is a very interesting report from the ICO about the use of messaging apps, in particular WhatsApp, during the pandemic and the issue of information being lost or unaccountable because “backed-up”, “approved” channels were not used.
Behind the Screens (ico.org.uk)
We have an issue at the moment similar to this, but it revolves around the lack of transparency as to who had access to confidential and operational information.
If you allow your team to use such external messaging apps, then read this report. The ICO in this case recognises that there were extenuating circumstances because of the speed of the pandemic – but what would be your excuse for information leaking or going astray?
Martin at Octagon would be happy to discuss a better solution than WhatsApp with you.
Clive Catton MSc (Cyber Security) – by-line and other articles
Please Note:
I am on leave so the news this week is “in brief”. You can still contact me via the contact page and Octagon Technology.