When planning for a cyber incident – remember about outages

Cyber incidents that impact your organisation are not always malicious. A cleaner could pull the plug on your server or a member of staff may inadvertently switch a vital bit of your network off (I have seen t done, too many times) or a service that you rely on may have an outage. Or you upgrade your software and it does not work – just like Microsoft did yesterday:

Microsoft Outlook and Teams down for tens of thousands around world – BBC News

We use Microsoft as do many of our clients, and neither us or our clients were substantially impacted by these outages – however us and some of our client do have some plans in place if Microsoft’s email/365 platforms go down for any length of time.

Do you?

Clive Catton MSc (Cyber Security) – by-line and other articles