Octagon Technology has released it’s incident response and support arrangements for Christmas and New Year.
We are open for business (and new business) over the holiday period, although the team have more relaxed duty arrangements so they can take advantage of the holidays. There is always a duty engineer and Martin oversees the whole operation so our clients know they can rely on us. Obviously if we respond on a Bank Holiday there is a surcharge but we do pay our people more for working on those days.
The one thing Octagon does not cover is domestic work – but I can guarantee that we will get at least a couple of calls on Christmas Day and Boxing Day asking if we can come out and fix a computer present that does not work. I know, from time to time, our team does help with some domestic work, but sorry over the holidays we do not cover domestic work.
Here at Smart Thinking we will also be available for emergency cyber security incident response – just call 01522 797520.
The cyber news blog will also continue to run over the holidays as the bad actors will not stop!
Diana and I would like to wish you all and your families the very best for Christmas and New Year holidays however you celebrate them. We hope you can get together with your loved ones to enjoy their company even if it has to be virtually.
Thank you for your business in 2021 and we hope to continue to provide you cyber security news, opinions, support, advice and if needed incident response and much more in 2022.
Clive Catton MSc (Cyber Security) – by-line and other articles
